Delivery and returns

Delivery

During peak periods, our delivery and collection times may be extended. Take a look at the delivery or collection date at the checkout to be sure of when you'll receive your items.

Please note that free delivery is only available on orders over £30, and is not available for delivery of bulky items (such as tool cabinets).

Here's where you can find out more about getting your Halfords order delivered to your home or work address.

Remember, if you take advantage of our Click & Collect service you can collect your item(s) for free from your local store - sometimes as quickly as 1 hour after placing your order online! Please click here for more info on Click & Collect.

Return

Unwanted products
If you decide that you do not want any item that we have delivered, we are happy to offer you an exchange or refund within 28 days of delivery. Any item must be returned unused in their original packaging along with the original packing note and copy invoice (as proof of purchase). If you decide to return an item you can do so for free at any of our stores nationwide. If you choose to return an item by post you will need to cover the cost of postage, however if you are returning a faulty item your postage cost will be refunded once we have received back and checked the fault.

Faulty Goods
Current consumer protection legislation states that items must be as described, fit for purpose and of satisfactory quality. If you purchase a product online which is found to be faulty within 30 days then you are entitled to request a full refund of the faulty product. Should a fault occur after the initial 30 days, we are entitled to repair and/or replace that item. If it cannot be repaired or replaced, then you may be entitled to a refund. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

 
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